Pre-sale
24 hours on-line service. Inquiry replies within 10 mins.
In-sale
Production process transparency with pictures and videos of process and schedule.
After-sale
Regular customer visits and satisfaction enquiries with 0 claims goal.
Quality
3 levels of quality checks from raw material to finished product. 100% inspection with >99% acceptance.
FAQ
Q: What kind of gear reducer motor can you make?
A: We can make DC motors below 3v-36v, with power less than 40W and diameter less than 45mm.
Q: Can the gearbox be matched with other motors?
A: Yes, our standard gearbox can be matched with brush, brushless, hollow cup, and stepping motors. Custom proofing may be required to ensure efficiency and lifespan.
Q: Do you support customized gearboxes?
A: As a manufacturer with R&D capability, we can develop products based on your required shape, reduction ratio, and output speed, or optimize your existing designs.
Q: Can you provide samples for testing free of charge?
A: We can provide samples for serious inquiries. While freight is usually borne by the customer, sample fees can be refunded upon receipt of a formal order.
Q: What is the quality level of your planetary reducers?
A: Our products are sold globally to Japan, Germany, USA, and UK. Customers report low noise, large torque, and excellent operation performance.
Q: How long is the delivery time?
A: Standard gearboxes are delivered within 2 weeks. Customized products usually take 30-45 days for sample confirmation after drawings are finalized.
Stepper Motor
